This notice tells you what to expect us to do with your personal information when you use Snappy Gurus services - including our website, mentoring platform, live courses, and Careers Week event.
Payment details and transaction records, processed by Stripe - we do not store card data directly
Communications and support
Names and contact details
Content of enquiries, complaints, or feedback submitted through our forms
Marketing preferences and consent records
Events (Careers Week)
Ticket registration details processed by TixTree
Video recordings of sessions where consent has been given
Legal compliance
Safeguarding information where applicable
Any other data required to meet legal obligations
Cookies
Cookies are small files stored in your browser. The table below lists everything we use and why. Cookies marked Necessary are always active. All others require your consent.
Cookie / Provider
Set by
Type
Purpose
sg-cookie-consent
Snappy Gurus
Necessary
Stores your cookie preference so we do not ask again
sb-*-auth-token
Supabase
Necessary
Keeps you signed in (stored in localStorage, not a cookie)
_ga, _ga_*
Google Analytics
Analytics
Tracks page views and site usage. Only active after consent.
__stripe_mid, __stripe_sid
Stripe
Payments
Fraud prevention during checkout. Only set on payment pages.
cf_clearance
Cloudflare
Security
Verifies you are human before submitting account forms.
Varies
TixTree
Ticketing
Manages Careers Week ticket registration. Subject to TixTree's own policy.
Analytics cookies are only active if you have accepted. You can change this at any time.
Lawful bases and your rights
Under UK data protection law we must have a lawful basis for collecting and using your personal information. We rely on consent for analytics and marketing, and contract for account and payment data. Your rights under UK GDPR are listed below.
Right of access
Ask for copies of your personal information at any time.
Right to rectification
Ask us to correct information you think is inaccurate or incomplete.
Right to erasure
Ask us to delete your personal information.
Right to restrict processing
Ask us to limit how we use your personal information.
Right to object
Object to the processing of your personal data.
Right to data portability
Ask us to transfer your data to another organisation, or directly to you.
Right to withdraw consent
Where we rely on consent, withdraw it at any time. Use the button below to update your cookie preference.
We must respond to any data rights request within one month. Contact us using the details at the top of this page to make a request.
Where we get personal information from
Directly from you when you create an account, enrol on a course, book a mentoring session, or submit a form.
Automatically from your browser via analytics, only with your consent.
Publicly available sources - for example, ArtStation portfolios shown on mentor profile pages.
How long we keep information
Account data24 months after your last activity, or until you request deletion.
Email listUntil you unsubscribe, or five years without contact - whichever comes first.
Reports go straight to the Snappy Gurus admin team. We'll review and follow up if needed. Please don't use this for billing or scheduling - use the contact form for those.
Report submitted. Thank you for letting us know.
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